Frequently Asked Questions

We provide instant, upfront pricing based on your home size, condition, and selected service—no walkthroughs or back-and-forth required.

No. Our system is designed to give you accurate pricing instantly so you can book without delays.

Each service includes a detailed checklist covering kitchens, bathrooms, floors, and living areas. The level of detail depends on the service you select.

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Standard Clean is for maintenance, Deep Clean is for buildup or neglected areas, and Move-In/Move-Out is for empty homes needing a full reset.

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Yes. A deposit is required to reserve your appointment and is applied toward your total balance.

The remaining balance is due on the day of your scheduled service.

Cancellations within 24 hours may be subject to a fee. Deposits are non-refundable as they reserve time specifically for your service.

We recommend clearing surfaces and removing clutter so we can focus on detailed cleaning and deliver the best results possible.

We clean around items to protect your belongings. Heavy furniture and personal items are not moved.

Yes. We arrive fully equipped with professional-grade cleaning supplies and equipment.

Not at all. Many clients provide entry instructions and return to a fully reset home.

If any issues arise, notify us within 24 hours and we will address it promptly.

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If something was missed, let us know within 24 hours and we’ll return to make it right.

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